Full Service Grooming At Your Door!
Welcome to LaunderDog! We have been in the pet care business for 14 years and
with a certificate from
The North Jersey School of Dog Grooming, we have experience in handling all
breeds of dogs large and
small.
Here are some important things about LaunderDog service that we would like you
to know:
General Information:
At the time of your first grooming we require that you provide the following
information:
Veterinarian name and telephone number;
Owner’s contact information: Address, phone number(s), cell phone number;
A note from your veterinarian that your pet is current on all vaccinations with
current
dates provided;
Any special medical or behavioral issues that we need to know before grooming
your pet.
In order to provide our clients with the best service in a timely manner we
kindly ask that you prebook
your next appointment after each grooming. This avoids any lengthy times in
between groomings
where matting (and then price increases) can occur and allows us to schedule
your pet in at a time that
is convenient for you, without lengthy delays. Most of our time schedules are 2,
4 or 6 week intervals.
We wish to keep your pet looking and feeling its best at all times!
Cancellation & Missed Appointment Policy:
If you need to cancel or reschedule your appointment for any reason we ask that
you please contact
us at least 48 hours in advance so that we have the opportunity to give your
block of time to another
client. We must charge a cancellation fee of fifty ($50) dollars for
appointments not cancelled within
this time frame. All missed appointments without notice will be billed this fee.
This fee must be
paid prior to us grooming your pet in the future. We have the option of
increasing this fee at any
time up to the full cost of your pet’s grooming. We thank you for your
cooperation in this matter!
Payment Arrangements:
We require cash only for the first grooming. Personal checks are accepted from
the second
grooming on. There will be a $35.00 fee for any bounced checks which must be
paid prior to any
future grooming appointments. We do not accept credit cards.
Please note that each groomer has their own style and methods of grooming and
misunderstandings between client and groomer with respect to style can and may
occur. Although
payment is required, please let us know what we can change or modify on your pet
now or for any
future grooming appointments.
Grooming Facts:
A basic grooming includes the following (unless otherwise specified): Bath,
haircut, nail clip and
ear cleaning. Special services are available for an additional fee. Ex:
Deshedding, teeth brushing,
hand-stripping, nail polish, etc… Please ask for details. We set the fee for
your pet using the
following criteria: a) How much your pet weighs in pounds; b) the breed; c) the
condition of the
coat; and d) the time required to complete the grooming.
We increase our fees on an annual basis and on occasion, we must moderately
increase our fees
due to certain criteria such as regular matting, the rising costs of gasoline,
increasing cost of
expenses, etc…
LaunderDog Mobile Grooming is a self-contained, specialized service that we
bring directly to your
door at mutual convenience. If there is anything we can do to make this
experience more comfortable for
you and your pet, please let us know. We are very pleased to serve you and look
forward to a comfortable
grooming relationship.